In the office
Know where the work stands.
- See scheduled and active work
- Dispatch technicians
- Manage customer pricing
- Review, close, print, and share tickets
- Check status without another phone call
Oilfield ticketing done simple
From dispatch to signed ticket, every job accounted for.
RigTracer gives oilfield service companies one place to schedule work, send technicians into the field, capture the job record, and bring a complete ticket back to the office.
Current customer? Log in to RigTracer
View
Mobile dashboard
Status
Work visible
Mobile app captureWork queue
One connected job record
A clean handoff at every step.
The schedule, field details, sign-off, and completed ticket stay together instead of disappearing into texts, paper, and spreadsheets.
- 01
Schedule or create
Enter upcoming work in the scheduler, or create a field ticket when the job begins.
- 02
Dispatch
Assign the work to a technician so the office and field know who owns the next step.
- 03
Document the work
Record the rig or well, service details, work performed, and customer line items as the job happens.
- 04
Review and sign
Complete the ticket details and capture the customer sign-off required for the service record.
- 05
Close and share
Bring the record back for office review, completion, printing, and sharing.
02 / ROLES
Two sides of the operation. One record.
RigTracer keeps the office view and the well-site record connected without asking either team to work like the other.
At the well site
Build the record while the job is fresh.
- Open assigned work on web or mobile
- Record service and job details
- Add line items and relevant equipment or materials
- Complete the required sign-off
- Send the record back for office review
The ticket is the proof
Every detail belongs to the same job.
Instead of marketing a pile of disconnected features, RigTracer centers the record your customer and office actually need.
- Job identityCustomer, rig, well, location, and service.
- People and timeAssigned technician, crew, and job timestamps.
- Work performedService notes, customer pricing, and line items.
- CompletionSign-off and a printable, shareable service record.
Optional modules
Extend the record when the operation calls for it.
Quotes and Inventory are separate from Professional. Talk with us about fit, current capabilities, and rollout.
Quotes
Optional add-onPrepare customer work from established pricing and move accepted work toward the job record.
Inventory
Optional add-onTrack items and locations, then connect relevant equipment and materials to field work.
Straightforward options
Professional or a customized Enterprise discussion.
MonthlyAnnualSave $1,300
Checking current pricing...
Professional
Standard offering$650 / month
Billed monthly. Live pricing is confirmed when available.
- Scheduling and dispatch workflow
- Field service ticket records
- Customer pricing and line items
- Sign-off and printable records
- Web access and the iOS app
Enterprise
Consultation-ledLet's talk
Tell us how your operation works. We'll discuss required customization, rollout, and commercial scope before proposing an approach.
- Discuss your operating workflow
- Identify required customization
- Plan rollout with your organization
- Define scope and pricing together
Quotes and Inventory are optional add-ons.
Current pricing and fit can be confirmed with our team. Talk to sales.
Common questions
What crews and offices need to know.
What is a RigTracer ticket?
It is the connected field-service record for a job: customer and site details, work performed, pricing and line items, completion information, and customer sign-off.
Who is RigTracer built for?
RigTracer is built for oilfield service companies that need a dependable handoff from scheduling and dispatch through field documentation and office review.
Can technicians use RigTracer from a phone?
Yes. Technicians can access field workflows from the available web experience and RigTracer's iOS app.
Does RigTracer work without a connection?
RigTracer currently requires a network connection. We would rather set that expectation clearly than promise an offline workflow that is not currently available.
What are the current offerings?
RigTracer offers Professional as the standard plan and Enterprise as a consultation-led option for organizations that need to discuss customization and rollout. Quotes and Inventory are optional add-ons.
How do I log in to an existing account?
Use the Log in link in the header or footer to go directly to the RigTracer application.